Shipping Policy

Orders & Delivery

UK orders for Parts and Accessories will be subject to a flat rate £2.99 delivery charge unless the order is over £100, in this case the delivery charge is waived. Orders for bikes to the UK will be benefit from free delivery. International orders for clothing and accessories will be charged according to the location and for bikes the charges will also vary. The delivery charge will appear in your basket with the bike.

Deliveries of bikes are usually despatched within 2-3 days after receipt of the order. We aim to despatch items within 2-3 days but despatch could take up to 7-10 days. If for any unforeseen reasons there is a delay, we will contact you.

Courier deliveries are not made during the weekends or Bank Holidays.

Orders of clothing or accessories taken after 2pm will be despatched the following working day.

For orders outside the UK please allow 28 days for delivery. Please contact us at info@orrobikes.com if the order does not arrive in this time.

All deliveries are made by a courier service that will require a signature for acceptance of the goods. If you are out at the time of delivery a card will be left notifying you of the collection depot and instructions for your parcel. Please let us know if you would like to make alternative arrangements.

Confirmation of your order will be e-mailed to you.

All specifications are subject to change without prior notice.